FAQs

Our team will provide Personal Care and Domestic duties, including shopping and meal preparation, to help you to remain independently living at home.

The following links will give you information and contact details to ask for a financial assessment. If you are able to get funding from the local authority it is important to ask for ‘Direct Payments’ then you will receive the money to purchase care from a Provider of your choice

Adult Care Services: 0345 045 5202 

Helpful links from Cambridgeshire County Council website –

More information about paying for care.

To help you make informed choices, these websites and checklists can help you choose a provider:

Search NHS Choices for care providers near you and check that they meet national standards

Care Quality Commission (CQC) inspects care providers

Cambridgeshire Care Choices adult care and support guide has information about care and support in Cambridgeshire and includes checklists for choosing residential dementia care. You can view online on the Guide to Independent Living or request a copy by emailing careinfo@cambridgeshire.gov.uk

The National Institute for Health and Care Excellence has A quick guide for people who arrange their own care

My Care Selection offers a personal specialist to help you to organise home care, and has information on thousands of care providers across the UK

We have 18 members of staff employed by the company – 16 provide direct care.

A full Plan of Care will be provided, and remains in the house of the service user. A report is written at every visit and these are monitored regularly. A carer is able to leave 5 minutes before the end of a call, to allow for travel, unless the service user requires them to leave sooner when all tasks have been completed.